Terms of use

1. Initial statements

  1. Satisfactia is a SaaS application, provided by Solutia Artur Pajkert, seated in Poland, Wiosenna 5A/1, 55-200 Oława, registered, referred as Operator, Tax ID: PL8862432339, REGON: 020117040, referred as Operator.
  2. The service is meant to be used by enterpreneurs only. By using the service you confirm that you are not a consumer, but a business user.

2. Free registration

  1. You can register in service at no cost
  2. After the registration you became a User.
  3. By registering you agree to:
    1. Follow all Terms of use detailed in this document.
    2. Get email notifications from Operator
    3. Get your personaldata processed by Operator for Operator’s marketing purposes.
    4. Keep you password secret.
    5. Use the service for processing personal data of your customers only in compliance of all personal dataprocessing law regulations.

3. Payments in pay-as-you go model

  1. The service works in pay-as-you-go model.
  2. A User has an individual account with credits.
  3. Credit might be added by by entering valid promo codes, or by buying credit packs for money, in the User panel (after loggin in).
  4. Operator is entitled to charge User account in Satisfactia only when it’s shown in Price List with specified amount of credits.
  5. Operator holds right to cancel unused credits after one year from last purchase.
  6. Bought credits are not subject to return or refund in cash, however in case Satisfactia.com does not work properly claims might be processed and credits might be added / returned to your account.
  7. Available payment methods for the order od credit packets are: credit cards, debit cards and fast transfers (limited scope of banks). Payments are received and processed by PayLane sp. z o.o. located in Gdańsk at ul. Arkońska 6/A3, zip code: 80-387, company number: 0000227278.

4. Personal data

  1. As User you allow the Operator to use your personal data put during the registration process to provide the services, for billing purposes and to contact you. You state that you know your right to modify your personal data any time as well as you might demand deleting your data.
  2. Operator shall process only the data you put in the system yourself: your e-mail address and company billing data.
  3. As User you are administrator of all personal data you import to Satisfactia.
  4. Operator is processing your data, using all organizational and technical means to provide the data privacy, according to European and Polish law regulations. This means, in particular following law regulations for personal dataprocessing at level high, accordingly to Polish Regulation Of The Minister Of Interior And Administration (29th April 2004) and the Act of 29 August 1997 on the Protection of Personal Data (unified text: Journal of Laws of 2014, item 1182 with amendments).
  5. In some countries User processing personal data should register this fact and keep separate documentation. Operator is not responsible for this kind of duties. Operator is a data processor, not a data daministrator in terms of law regulations.

5. Responsibility

  1. All the claims might be considered only after delivering them by post for Operator address showin in p. 1.1 or using contact form, available in User panel after the successful login.
  2. Operator has 30 days for considering the claim.
  3. If the claim is rightful and justified, Operator returns credit to user account in Satisfactia.
  4. All the financial responsibility held by Operator in any case is limited to User’s last credits purchase.

6. Recommendations

  1. User has right for extra credits for recommeding Satisfactia to other users.
  2. In User panel there is an individual promo code. Once a User send this code and invite others to use the service, their initial free credits account is extended by 100%. The referring users gets free credits for every new user, registered using the referral promo code.

7. Final stipulations

  1. In case Operator detects that the way an User is using the service jeopardizes Satisfactia or other users, or when Operator gets notified about abusing personal data by User - the User account might be suspended or deleted without any refunds.
  2. Operator is entitled to hire subcontrators. For their actions Operator is responsible as for his own actions.
  3. To use this service a device with internet access, accepting cookies is required. Some minor functionality require JavaScript to be enabled as well.
  4. The agreement between User and Operator is set in the moment of registration.
  5. This Terms of Use are subject to change after notifying current Users 7 days before changes affect. If a User continues to use the services - it is assumed he accepts changes.
  6. The agreement is based on Polish law regulations.
Operator oraz Administrator Danych: H88 S.A. z siedzibą w Poznaniu, Franklina Roosevelta 22, 60-829 Poznań, wpisana do Krajowego Rejestru Sądowego przez Sąd Rejonowy Poznań - Nowe Miasto i Wilda w Poznaniu, Wydział VIII Gospodarczy Krajowego Rejestru Sądowego pod nr KRS 0000612359, REGON 364261632, NIP 7822622168, kapitał zakładowy 425 228,00 PLN w pełni wpłacony. Jesteśmy częścią R22 S.A.